Privacy Policy

1. What we collect

1.1. Non-personal information

If you interact with SIM Proxy without creating an account, we may collect, process, and store your non-personal information, such as your IP address and the type of device or browser you use.

1.2. Personal information

In order for you to create and/or use an account on SIM Proxy, we need to collect, process, and store personal information about you. Depending on how you use SIM Proxy, this may include:

• Personal information (such as your first name, last name, email, phone number, and address) that you provide when you fill in forms on the Site.
• Company information (such as your company name, registration number, tax code, and legal address) that you provide when you fill in forms on the Site.
• Your login and password details in connection with the account sign-in process. We store your account password in encrypted form and cannot provide it in unencrypted form.
• Any other credentials used to access the services provided, some of which may be stored in plain text due to their technical nature.
• Information about any requests or transactions you make on SIM Proxy.
• Information about your activity and interaction with SIM Proxy, such as your IP address and the type of device or browser you use.
• Logs of websites you have visited while using any of our services.

2. What is private

We will use reasonable efforts to ensure that the information we collect from you remains private. There are certain instances when we may share it with third parties:

• We may share some of your personal information with our partners in order to provide services to you and improve your user experience. We require them to protect your information in a manner similar to the protections we offer.
• We do reserve the right to disclose your personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement to prevent fraud or abuse or to protect our legal rights, property, or the safety of our company, its employees, users, or others.

We take securing your information and preserving your privacy very seriously. We do not and will not sell your information.

3. How we use your personal information

We use the personal information we collect from you to:

• Identify you when you sign in to your account.
• Enable us to provide you with all necessary services.
• Administer your account with us.
• Send you important information regarding your use of SIM Proxy or which you have requested from us.
• Analyse your use of SIM Proxy and the people who use it to improve our services.

Use for other purposes that we may disclose to you when we request your information.

4. Communication

We only want to communicate with you if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out of any marketing communications we send.

We will send you emails related to your personal transactions. You will also receive certain marketing emails according to your preferences, from which you may opt out at any time.

We may also send you SIM Proxy-related announcements when it is necessary to do so.

5. Personal information request

To modify or delete the personal information we have collected about you, please sign in and update your profile, or contact us. We may retain certain information as required by law or for necessary business purposes.

On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.

If you are under 18 or the legal age in your jurisdiction, you are not allowed to create an account on SIM Proxy, and no personal information will be collected about you in this case.

6. Effective date of this Privacy Policy

This Privacy Policy comes into effect on February 24, 2024, at 00.00 Eastern European Time (EET) and applies to all actions taken on SIM Proxy since then.